Menu

Data Protection Provisions of Düsseldorf Congress Sport & Event GmbH

As of: 29/04/2016

The data protection provisions are addressed to men and women equally in the German language version. For better readability, the male version is used in the German language.

1. General Information concerning Data Protection

The Internet portal of Düsseldorf Congress Sport & Event GmbH is primarily a marketplace for the performance of transactions. Even though a large amount of information is also available to anonymous users, it is sometimes necessary for us to acquire data from you, which can either be company related or of a personal nature, so that you can receive the desired services.  Your data is protected in our systems in compliance with the internationally applicable data protection standard, the data protection directive of the European Union and the national data protection regulations. We want you to be able to trust in responsible and confidential treatment of your data. Encryption procedures are used for the secure transfer of payment data. This means that the communication between your browser and our system cannot be read by other Internet users. The use of personal data only takes place for the purposes which are expressly stated in these data protection provisions or during the subsequent gathering of data.

Our websites may contain links to websites of other providers. Since we are not responsible for their content, we would recommend that you read their data protection information carefully.

When requesting contents from our Internet service, data is always recorded about this process in a protocol file (for example name of the requested file, date/time, transferred data quantity). We use this to monitor the user behaviour of the entire website. However, merger of this information with data concerning individual users does not take place without prior express consent. Düsseldorf Congress Sport & Event GmbH breaks down the entire usage statistics in accordance with the domain name of the user, the type of browser and the MIME type through which this information from the browser string (the information contained in the browser of each user) is read out. We monitor and catalogue the search terms entered by the users in search engines, however this traceability is never connected to individual users.

Furthermore, we use so-called session cookies. The purpose of these is the optimisation of communication times when web queries are received. It is also generally possible to use our service without cookies however, this may lead to restrictions in case of individual applications. Cookies are not used to create personal usage profiles.

In order to gather and use anonymous usage data for the purpose of usage-based online advertising, we also use cookies with a 180-day lifecycle. No personal information is recorded during this process, in particular no IP addresses. These cookies are from service providers. You are free to delete the cookies at any time, either directly or in the browser.

Should you have further questions or comments concerning our data protection concept or wish to have your personal data blocked for a specific purpose of use, please contact us at the following email address: datenschutz(at)d-cse.de

Can cookies be blocked?
You can choose whether cookies are accepted or blocked. Most Internet browsers accept cookies automatically. However, the settings of the browser used can usually be changed so that certain cookies are rejected. Should you prefer cookies to not be accepted, most Internet browsers will enable you to (i) change the settings of the browser so that you are always informed when you receive a cookie and can then decide whether or not you wish to accept it; (ii) deactivate pre-existing cookies; or (iii) set your browser so that cookies are automatically rejected. However, you should be aware that deactivation or rejection of cookies can result in certain functions or services on our pages not working correctly, as we will not be able to recognise you and assign you to your account or your accounts for Messe Düsseldorf. Furthermore, the offers which we present to you during your visit to our pages may not be particularly relevant to you or tailored to your specific interests.

This is how cookies can be blocked or accepted with well-known Internet browser software:
Internet Explorer 7 und 8
Firefox
Google Chrome
Apple Safari
AboutCookies.org

2. Data Protection for specific Applications

The following applications may be used by Düsseldorf Congress Sport & Event:

2.1 Online Orders

Use of our online ordering system results in us receiving the necessary data from you in order to handle the ordering process and to perform the agreed services. Data fields through which necessary data is gathered to perform the ordering process is are always identified separately (with a star).

By informing us of additional voluntary data, for example data concerning special interests, it is possible for us to provide you with targeted specialist information prior to an event. You can therefore decide yourself which data we receive about you and your company when entering this information.

We also offer you the option of correcting or altering the data which was recorded during the registration. Such changes can be easily carried out by searching for your user profile, clicking on the “edit” link and carrying out the alterations to your own data which is then displayed in the form. The users can change this information at any time and as often as required.

2.2 Surveys

We enable participation in interactive surveys so that users can easily exchange opinions with other users and to find out what our users think about important topics. The purpose of surveys is also to be able to tailor the contents and services to our customers in a more targeted manner. In this process, we use a system for the “marking” of the users in accordance with their votes, so that that they can only submit one vote in response to a specific question. There is no correlation between this marking and information concerning individual users. We may forward demographic information gathered in these surveys to other users of the portal at our own discretion however, your personal data is never revealed.

2.3 Electronic Newsletters

We enable electronic newsletters to be ordered concerning different topic areas. For this purpose, we record the email addresses of those users who voluntarily subscribe. The users can delete themselves from the mailing list by following the instructions contained in every email.

2.4 Competitions, Loyalty Programmes

Should we carry out loyalty programmes or competitions, all rules and information about the respective process and use of personal data during the terms of the programmes are stated clearly. The recorded information is otherwise used to check the user identity and to notify the winners and awardees. Düsseldorf Congress Sport & Event GmbH does not forward the information concerning specific persons to third parties.

2.5 Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on your computer and which enable analysis of your use of the website. The information concerning your use of this website which is generated by the cookie is usually transferred to a Google server in the USA and saved there. However, if IP anonymisation is activated on this website your IP address  will be shortened in advance by Google within Member States of the European Union or in other Member States of the European Economic Area Treaty. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports about the website activities and to provide further services to the website operator connected to the use of the website and the use of the Internet. The IP address transferred by your browser through the use of Google Analytics is not combined with other data by Google. You can prevent the saving of cookies by setting your browser software accordingly. However, we wish to advise that in such a case, you may not be able to fully use all functions of this website. Furthermore, you can prevent Google from recording of the data generated by the cookie and relating to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin which is available via the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

2.6 Google Remarketing

This website uses Google Remarketing under certain circumstances. Google Remarketing is an advertising service of Google Inc („Google“, Mountain View, USA) enabling us to provide you with targeted advertising which may be of interest based on your prior visits to our website. This advertising only appears on Google advertising spaces, either on advertising surfaces of Google Adwords or on the Google Display Network. The identification of the user takes place via a cookie which is used in the web browser. The information concerning Google Analytics and the use of the IP address applies to the gathering, saving and processing of the gathered data. Google will not combine any IP addresses or personal data with other data from Google as part of remarketing, in particular usage data. The remarketing cookies last for 18 months. You can object to the Google remarketing in the Google advert manager (https://www.google.com/settings/u/0/ads?hl=de) or edit your settings. Alternatively, you can prevent remarketing by deactivating the cookies in the browser settings.

This website uses the Google Analytics reports for demographic characteristics, in which data from interest-related advertising from Google as well as visitor data of third party providers (such as age, sex and interests) is used. This data cannot be traced back to a specific person and can be deactivated at any time via the display settings https://www.google.de/settings/u/0/ads?hl=de

2.7 Social Media Plugins

2.7.1 Facebook

If you are a member of the Facebook social network, data concerning your visit to our Internet page(s) is automatically forwarded on to Facebook.  Düsseldorf Congress Sport & Event GmbH has no control over this. For further information in this respect, please read the data protection notices of Facebook.

 

Our Internet presence may use social plugins (“plugins”) of the social network facebook.com, which are operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identified by a Facebook logo or the “Facebook social plugin” note.

Should you access a website of Düsseldorf Congress Sport & Event GmbH which contains such a plugin, clicking on the icon will establish a direct connection to the servers of Facebook. The contents of the plugin are transferred directly to your browser and incorporated into the website by Facebook.

By incorporating the plugin, Facebook is informed that you have accessed the corresponding page of our Internet presence. Should you be logged into Facebook, it can assign the visit to your Facebook account. Should you interact with the plugins, for example by clicking the “like” button or submitting a commentary, the corresponding information is transferred to Facebook directly by your browser and saved there.

The purpose and scope of the data gathering, further processing and use of the data by Facebook, as well as your rights and setting options for the protection of your private sphere in this respect, can be found in the data protection notices of Facebook. Should you not wish for Facebook to gather data about you concerning our Internet presence when using the plugin, you must log out of Facebook before visiting our Internet presence. Where possible, the “2 clicks for more data protection” developed by heise.de is used.

2.7.2 Twitter

Our Internet presence may use social plugins (“plugins”) of the social network twitter.com, which are operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA.  The plugins are identified by a Twitter logo.

Should you access a website of Düsseldorf Congress Sport & Event GmbH containing such a plugin, clicking on the icon a will establish a direct connection to the servers of Twitter. The contents of the plugin are transferred directly to your browser by Twitter and incorporated by it into the website.

By means of the incorporation of the plugin, Twitter is informed that you have accessed the corresponding page of our Internet presence. Should you be logged into Twitter, it can assign the visit to your Twitter account. Should you interact with the plugins, for example by forwarding a tweet or submitting a commentary yourself, the corresponding information is transferred to Twitter directly by your browser and saved there.

The purpose and scope of gathering the data and its further processing and use of the data by Twitter, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of Twitter.

Should you not wish for Twitter to gather data about you concerning our Internet presence when using the plugin, you must log out of Twitter before visiting our Internet presence.

2.7.3 XING

Our Internet presence can use social plugins (“plugins”) from the social network xing.com (“XING”), which is operated by  XING AG, Gänsemarkt 43, 20354 Hamburg. The plugins are identified by a XING logo or the “XING social plugin” note. Should you access a website of Düsseldorf Congress Sport & Event GmbH which contains such a plugin, clicking on the icon will establish a direct connection to the servers of XING. The contents of the plugin are transferred directly to your browser and incorporated into the website by XING.

XING is informed through the plugin that you have accessed the corresponding page of our Internet presence. Should you be logged into XING, it can assign the visit to your XING account. Should you interact with the plugins, for example by submitting a commentary yourself, the corresponding information is transferred to XING directly by your browser and saved there.

The purpose and scope of the data gathering and the further processing and use of the data by XING, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of XING.

Should you not wish for XING to gather data about you concerning our Internet presence when using the plugin, you must log out of XING before visiting our Internet presence.

2.7.4 Google+

Our Internet presence may use social plugins (“plugins”) of the social network “Google +”, which are operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. The plugins are identified by a Google+ logo or the “Google+ social plugin” note.

Should you access a website of Düsseldorf Congress Sport & Event GmbH which contains such a plugin, clicking on the icon will establish a direct connection to the servers of Google. The contents of the plugin are transferred directly to your browser by Google and incorporated by it into the website.

Google is informed that you have accessed the corresponding page of our Internet presence through the incorporation of the plugin. Should you be logged into Google +, it can assign the visit to your Google + account. Should you interact with the plugins, for example by submitting a commentary yourself, the corresponding information is transferred to Google directly by your browser and saved there.

The purpose and scope of the data gathering and the further processing and use of the data by Google, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of Google.

Should you not wish for Google to gather data about you concerning our Internet presence when using the plugin, you must log out of Google before visiting our Internet presence.

2.7.5 LinkedIn

Our Internet presence may use social plugins (“plugins”) of the social network “LinkedIn”, which are operated by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. The plugins are identified by a LinkedIn logo or the “LinkedIn social plugin” note.

Should you access a website of Düsseldorf Congress Sport & Event GmbH which contains such a plugin, clicking on the icon will establish a direct connection to the servers of LinkedIn. The contents of the plugin are transferred directly to your browser by LinkedIn and incorporated by it into the website.  LinkedIn is informed that you have accessed the corresponding page of our Internet presence through the incorporation of the plugin. Should you be logged into LinkedIn it can assign the visit to your LinkedIn account. Should you interact with the plugins, for example by submitting a commentary yourself, the corresponding information is transferred to LinkedIn directly by your browser and saved there.

The purpose and scope of the data gathering and the further processing and use of the data by Google, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of LinkedIn.

Should you not wish for LinkedIn to gather data about you concerning our Internet presence when using the plugin, you must log out of LinkedIn before visiting our Internet presence.

2.7.6 YouTube

Many pages of Düsseldorf Congress Sport & Event GmbH contain so-called embeddings of videos on YouTube.com (YouTube). YouTube is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. The plugins are identified by a YouTube logo.

Should you access a website of Düsseldorf Congress Sport & Event GmbH which contains such a plugin, clicking on the icon establishes a direct connection to the servers of Google. The contents of the plugin are transferred directly to your browser and incorporated into the website by Google.

Google is informed that you have accessed the corresponding page of our Internet presence through incorporation of the plugin. Should you be logged into YouTube, it can assign the visit to your YouTube account. Should you interact with the plugins, for example submitting a commentary yourself, the corresponding information is transferred to Google directly by your browser and saved there.

The purpose and scope of the data gathering and the further processing and use of the data by YouTube, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of Google.

Should you not wish for Google to gather data about you concerning our Internet presence when using the plugin, you must log out of Google before visiting our Internet presence.

2.9 Applicant Management

    1. These data protection provisions shall apply exclusively in respect of the application process and therefore between the applicant and Düsseldorf Congress Sport & Event GmbH.
    2. Messe Düsseldorf GmbH conducts applicant management on behalf of Düsseldorf Congress Sport & Event GmbH. A contract concerning order data processing in accordance with § 11 of the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG) is concluded with Messe Düsseldorf GmbH.
    3. The data to be provided by the applicant in this process is saved and processed by the data processing service provider, Haufe-Lexware Services GmbH & Co. KG in Nuremberg. It goes without saying that a contract exists between Messe Düsseldorf GmbH and Haufe-Lexware Services GmbH & Co. KG in respect of the gathering and processing of personal data by engagement in accordance with § 11 of the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG). The processing takes place exclusively on behalf of Messe Düsseldorf GmbH.
    4. Only employees of Congress Sport & Event GmbH and Messe Düsseldorf GmbH who are obliged to maintain data secrecy and who have been informed about the BDSG have access to the applicant’s data.
    5. The data is only gathered, saved and used for operation of the application process. Saving of data only takes place within the scope permitted by law. The data of the applicant will be deleted after six months have elapsed following a possible rejection. No forwarding of data to third parties takes occurs. Group companies of Düsseldorf Congress Sport & Event GmbH are also barred from receiving any of this data.
    6. With the job agents provided, your data is saved following successful and confirmed registration until revocation and used in the context of services provided by the job agent.
    7. The transfer of the data takes place in encrypted form so that it cannot be read, copied, altered or removed by unauthorised persons.
    8. The use of the data can be objected to at any time here.

    3. Public Procedural Directory

    3.1. Name of the competent Body:

    Düsseldorf Congress Sport & Event GmbH

    3.2. Company Management:

    Hilmar Guckert (CEO)
    Martin Ammermann
    Gudrun Hock

    3.3. Address of the competent body:

    Stockumer Kirchstraße 61, D-40474 Düsseldorf

    3.4. Purpose of the Data Gathering, Processing or Use

    The purpose of Düsseldorf Congress Sport & Event GmbH is the acquisition, organisation, planning and carrying out of congresses, meetings and corporate, cultural and sporting events, as well as of markets, bourses and exhibitions. In addition, the operation of buildings or premises which can be used for the purposes stated above.
    The gathering, processing and use of data only takes place in order to carry out the declared purposes of the company, in particular in order to carry out the respective business process, including informing our customers before and after an event. Your personal data is not forwarded to any third parties for advertising purposes.

    3.5. Description of the Groups of Persons concerned and the Data or Categories in this Respect

    In order to fulfil the purposes stated under 3.4, the following personal data is gathered, processed or use per group of persons:

     

    Group of persons

    Data

    Category

     

     

     

    Representatives of exhibitors, agencies

    Company data with address, contact names and communication data, information concerning the sector belonged to, product data, contract and accounting information

    A

    Specialist event visitors (representatives of companies who visit specialist trade fairs and congresses)

    Registration data, such as company data with address, contact names and communication data, information concerning the sector belonged to, product interests, contract and accounting information

    B

    Event visitors (public events without specialist visitor status)

    Name, address, communication data, interests, payment data

    C

    Persons interested in carrying out events (potential new customers/hospitality)

    Company data with address, contact names and communication data, information concerning the sector to which the company belongs, product data, interests

    D

    Contact persons of suppliers, service providers, other business partners

    Company data or data of institutions with addresses, contact names and communications data, service information, contract and accounting information

    E

     

    The video monitoring of the locations managed by Düsseldorf Congress Sport & Event GmbH, CCD Congress Center Düsseldorf, ESPRIT arena, ISS DOME, CASTELLO DÜSSELDOR and at the premises of Messe Düsseldorf GmbH is used to manage the traffic and visitor numbers and for security purposes. No evaluation for other purposes takes place.

    Personal data of employees, applicants and service companies is used for internal communication, support, administration and accounting purposes.

    3.6 Recipients or Categories of Recipients to whom the Data can be notified:

    • Public bodies in case of the presence of legal regulations which take priority (category A-E)
    • Order data processors of Düsseldorf Congress Sport & Event GmbH (category A-C)
    • Service providers for the event-related services, should corresponding services of Düsseldorf Congress Sport & Event GmbH be requested by the person (category A-D)

    The transfer of data will always take place in order to fulfil the purposes stipulated in 3.4.

    3.7 Regular Deadlines for the Blocking/Deletion of the Data

    The legislator has issued many storage obligations and periods. Following the expiry of these deadlines, the corresponding data will be routinely deleted. Data which is necessary to carry out the respective business process with Düsseldorf Congress Sport & Event GmbH and, in particular, in order to inform the customer before and after an event, as well as about future events is excluded from the above. The data of customers who no longer wish to receive corresponding information is blocked. In order that a customer declaration of this nature can be taken into account at all times, the data of the objecting person must always be kept in a blocking list and cannot, as a rule, be deleted (see § 35 (3) Number 2 BDSG).

    3.8 Transfer of Data abroad

    Die Übermittlung von Daten ins Ausland erfolgt nicht.

    4. Rights of Objections

    It goes without saying that all of our customers are free to declare for what purposes their personal data should not be used. Should you no longer wish for your data to be used for a specific purpose, you can object to continued use of your data here.